FAQ


We know you have questions. The 2021-22 season is up and running, and we're thrilled to have you back at the Playhouse. But there are also big questions about safety, seating, digital tickets and a few things in between! We'll do our best to answer those questions below, but if you still need assistance, please email Samara at ssafarik@forwardtheater.com.

We look forward to welcoming you back to the Playhouse and though it will look different, we're confident that live theater is back and ready to thrive again.

Can I still subscribe to the 2021-2022 season?

Unfortunately, no. The subscription renewal and purchase window for the 2021-22 season has passed. We recommend single tickets for the rest of the season, but if you'd like to join us as a subscriber in the 2022-23 season, please email Samara at ssafarik@forwardtheater.com.

Can I buy single tickets on a show-by-show basis?

Yes! Single tickets are available for sale on a show-by-show basis. We’ll open sales approximately one month before the opening of each production. Explore the season HERE.

Mom, How Did You Meet The Beatles? - September 9 - 26, 2021

The Amateurs - November 4 - 21, 2021 - ON SALE NOW

The Mytilenian Debate - February 24 - March 13, 2022 (on sale January 27th)

Russian Troll Farm: A Workplace Comedy - April 21 - May 8, 2022 (on sale March 24th)

If capacity is restricted, we may reduce the number of single tickets available.

Can I buy a single digital ticket for your productions?

Yes! Digital single tickets will be available for every production in the 2020-21 season. The digital viewing option will be available during the last two weeks of each performance run.

What if I'm not ready to come back to the Playhouse?

We understand that many of our loyal patrons won't be ready to share public space yet and that's ok! Every in-person ticket in the 2021-2022 season will include a digital option. If you decide to convert your in-person ticket to digital for any reason, it's easy to do! You can even exchange your ticket after your scheduled performance, if you did not attend. Visit the Ticket Exchange page for details.

What's your COVID Safety Plan?

Click HERE to read our current safety protocols.

Will there be seating changes in the Playhouse?

In coordination with Overture Center, the Playhouse is currently keeping standard seating. In other words, the seat indicated on your ticket is where you'll sit.

What if I get sick leading up to the show?

We want all of our patrons to stay safe and healthy. If you’re feeling under the weather at all, please stay home. You have the option to either convert your ticket to a digital viewing (recommended), or exchange to a different day, if seating and schedule allows. Exchange info can be found HERE.

What if I lost my tickets?

We understand. If you've lost or misplaced your tickets, please call the Overture Center box office at 608-258-4141. They will reprint your tickets and hold them for you at Will Call. Remember, once new tickets are printed your lost tickets will be invalid, so if they are found please discard.

If you still have questions, simply reach out to Audience & Donor Relations Manager Samara Safarik at ssafarik@forwardtheater.com at any time during the season ahead and we'll assist you.